Stop talking at customers.
Start talking with them.
We help you listen, respond, and connect across every channel. Every touchpoint becomes a personalized moment that drives loyalty and growth.
Transform your customer relationshipsPowering authentic connections for forward-thinking brands.
Stop talking at customers. Start talking with them.
We help you listen, respond, and connect across every channel. Every touchpoint becomes a personalized moment that drives loyalty and growth.
Transform your customer relationshipsPowering authentic connections for forward-thinking brands.
Real-time insights including inferred NPS and CSAT
Our AI insights deliver inferred NPS and CSAT for every customer conversation, so you can keep customer conversations… human.
Shape your customer experience and shield your brand in real-time
Win users back right then and there
Our considerate AI agent automatically wins customers back within your brand policy when we sense low inferred CSAT customer conversations. All without disturbing your team.
Drive advocacy in real-time
Whether its capturing a testimonial, driving a public review, or even capturing a selfie for social media, our agent instantly senses and converts happy customer conversations to advocacy for your brand.
Shape your CSAT for each customer as it dips
Our always-on agent connects your digital and physical world, turning every tap into a chance to listen, act, and build loyalty — before frustration spills online.
Book a demo and see the power of Beheard